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General


Document Description

Oasis User Guide


Document Description
OASIS Quick Reference Guide New to OASIS or need a refresher? Start here for OASIS basics.
Tracking Credits Quickly find your credit memos for physical and digital products.
Submitting a Claim Quickly and easily create and submit claims for product, pricing, tax, and shipping issues.
Using Price Quotes Quickly and easily create price quotes.
Placing Orders Easily search for products and place your orders in multiple ways - by quick orders, purchase orders, shopping lists, and multiple ISBN uploads.
Tracking Orders Check your order status, shipments and carrier tracking for orders.
Generating Reports Create and save multiple reports for orders and invoices.
Retrieving Documents Easily retrieve statements, invoices, credit memos, PODs, and RMAs.
Upload Evidence UK With Pearson’s OASIS you can submit evidence of destruction for titles not required to be returned.
Submitting a Return UK With Pearson’s OASIS you can easily request an RMA (Return Material Authorisation) by submitting multiple invoice numbers, a PDF chargeback form, or an Excel spreadsheet.